Privacy Policy | Motor Monkeys

Privacy Policy and Website Disclaimer

Last updated: 29 October 2026

This policy explains what personal information Motor Monkeys collects through this website and when you contact us, how we use it, and your rights. We only collect what we need to answer your enquiries and carry out our work.

All information on this website, including this policy, is published by and is the responsibility of Motor Monkeys. Please see "Website disclaimer and responsibility for content" at the end of this page.

Who we are

Motor Monkeys is a car garage at Unit 2, The Barns, Jagger Lane, Kirkheaton, Huddersfield, HD5 0QZ, providing car servicing and repairs, brakes and clutches, diagnostics, tyres and alignment, air conditioning services, MOT preparation and related services to drivers in Kirkheaton, Dalton, Huddersfield and the surrounding villages. We are the "controller" of the personal information described in this policy, which means we decide how and why it is used.

How to contact us about your data: call us on 07759 430061 or use our contact form.

What information we collect

Enquiries: your name, email address, telephone number and the message you send, including any details about your vehicle or the work you need that you choose to give us.

Calls, emails and messages: your contact details and what you tell us.

Vehicle and job details: if we quote for or carry out work, your vehicle's registration number, make and model, details of any faults and the work carried out, and invoicing and payment records.

Technical information: standard details such as your IP address, browser and device, and the pages you visit, which are recorded by our web server and by third-party content on the site (see "Cookies and third-party content" below).

We don't ask for sensitive information, and this website doesn't take online payments.

How and why we use it

To reply to your enquiry and give you a quote. Our lawful basis is taking steps at your request before entering a contract, and our legitimate interest in running our business.

To carry out work and handle invoices and payments. Our lawful bases are performing our contract with you and meeting our legal obligations, such as keeping accounting records.

To keep this website secure and working properly. Our lawful basis is our legitimate interest in protecting the site and our business.

To ask for feedback or a review after a job. Our lawful basis is our legitimate interest in improving our service. You can tell us not to contact you at any time.

We won't add you to a marketing list, or share your details with anyone for marketing, without your permission. We don't sell personal information.

Who we share it with

We share information with our website provider, AdBeYo WebDesign, who host and look after this website and receive a copy of messages sent through our contact forms; with our email provider, which receives and stores the enquiries sent to us; with parts suppliers and specialist subcontractors, only where needed to carry out your job; and with our accountant or other professional advisers, and HMRC or other authorities where the law requires it.

Some of these providers may process information outside the UK. Where they do, we expect them to protect it to UK standards.

Cookies and third-party content

We don't use advertising cookies on this website, and we don't currently use analytics cookies.

Some content on our pages is loaded from other companies, for example fonts from Google Fonts, icons from Font Awesome and Bootstrap, other content delivery networks, and the Google Map on our Where to Find Us page. When your browser loads this content, the provider receives your IP address and may set its own cookies. We don't control this, so please see the providers' own privacy and cookie policies.

How long we keep it

We keep enquiry details for as long as we need them to deal with your enquiry and any work that follows. We then keep the job, invoicing and accounting records the law requires, which is typically around six years. When we no longer need information, we delete it or anonymise it.

Photos and reviews

We may show photos of our work and customer reviews on this website and on social media. We will only use photos that identify you or your vehicle, or a review under your name, with your agreement, or where the review is already public, such as on Google.

Keeping your information safe

We take reasonable steps to protect your information, including using a secure (HTTPS) connection on this website and limiting who can see enquiries. No method of sending information over the internet is completely secure, so please don't include sensitive details in your messages.

Your rights

Under UK data protection law you have the right to ask what information we hold about you and to get a copy of it; to ask us to correct information that is wrong or incomplete; to ask us to delete it; to ask us to restrict how we use it; to object to us using it where we rely on our legitimate interests; and, where it applies, to ask for it in a portable format.

To use any of these rights, contact us using the details above. We'll normally reply within one month. You can also contact the Information Commissioner's Office (ICO) if you are unhappy with how we've handled your information: ico.org.uk/make-a-complaint or 0303 123 1113. We'd always appreciate the chance to put things right first.

Changes to this policy

We may update this policy from time to time. The date at the top shows when it was last changed.

Website disclaimer and responsibility for content

General information only. The information on this website is for general guidance and isn't professional, legal or technical advice.

Responsibility for the content. All text, images, descriptions, guidance and other information on this website, including this policy, is published by and is the sole responsibility of Motor Monkeys. Motor Monkeys is responsible for making sure it is accurate, complete, lawful and kept up to date, and for the services, work, prices and claims described on it.

Website designer. This website was designed, and is hosted, by AdBeYo WebDesign. AdBeYo WebDesign does not write, check or control the content of this website and does not take responsibility for its accuracy or completeness, including any information about vehicle repairs, servicing, brakes and clutches, diagnostics, tyres, air conditioning, vehicle mapping, MOT preparation, qualifications, insurance, prices or services. To the fullest extent permitted by law, AdBeYo WebDesign accepts no liability for any loss, damage or inconvenience arising from the use of, or reliance on, anything published on this website.

MOT tests. We do not carry out MOT tests. References to MOT preparation mean checks and repairs carried out before a test at an authorised MOT test centre.

Vehicle advice. Information about vehicles, repairs and maintenance on this website is general. Every vehicle is different, so please ask us for advice on your own car and follow your vehicle manufacturer's guidance.

Quotes and results. Only a written quote or estimate from us confirms a price, and the price may change if further faults are found. Photos and descriptions are examples, and the result depends on your vehicle and the work needed.

External links. We link to other websites for your convenience. We aren't responsible for their content.

Reviews. Reviews shown on this website are the opinions of the customers who wrote them.

Your legal rights. Nothing in this disclaimer limits any liability that cannot be limited by law, or affects your statutory rights as a consumer.